The Merchant Fox Vacancy - E-commerce Manager

E-commerce Manager

£45,000 - £50,000 plus bonus                

Location: Wellington, Somerset

If you are an exceptional E-commerce Manager who wants to join a small, highly skilled and expanding team at a well-respected, luxury brand based in the South West - please read on.

Our luxury brand, ‘The Merchant Fox’ is an online retail collection of carefully curated, beautifully crafted items from clothing and accessories through to home and interiors, sourced from around the world. Based in Wellington, Somerset, it was born from the world-famous cloth mill, Fox Brothers, celebrating 250 years in business next year. While our heritage is important, we have a keen eye on the future with a focus on innovation and creating product that reflects the quality of the brand.

Due to growing online sales Fox Brothers are seeking to recruit an E-commerce Manager, an ambitious, creative individual who will take responsibility for the sales and marketing, client usability and appearance of The Merchant Fox website at a very exciting time for our business.  


  • Drive online sales through marketing and sales activity and database management
  • Manage, train and develop a growing team
  • Set up and manage a new database
  • Brand guardian across all marketing and sales channels
  • Writing of all content across site and social media
  • Work with the Category Developers on new product development
  • Manage agencies for the design and development the site
  • Manage Shopify including identifying and implementing appropriate apps/add-ons
  • Day to day management of the website including launching new products, updates, planning content strategy, promotional campaigns and quality control
  • Develop digital Marketing Plans and campaigns including SEM/SEO/PPC
  • Analyse webs stats, customer activity and sales and produce reports
  • Copywriting and updating of e-newsletter
  • Ensuring logistics and fulfilment are managed in an efficient and timely manner
  • Manage the Sales and Marketing Budget efficiently


Profile - The successful Ecommerce Manager will have:

  • 3+ years of working in an e-commerce management role
  • Experience in the online retail sector preferably fashion and preferably luxury goods
  • Proven track record of delivering sales targets
  • Experience of Conversion Rate Optimisation
  • Good knowledge of Shopify or similar ecommerce system
  • A strong knowledge of data and analytics
  • Experience of managing external agencies
  • An excellent eye for detail and a creative flair
  • Excellent communication, team-working and problem solving skills
  • A fun attitude and a good sense of humour
  • A good understanding of web design, interfaces and development
  • Experience of CRM, customer segmentation and profiling


This is a full-time role which can be part home based but with a minimum of 3 days/week on-site. The successful candidate will need to manage the two existing team members and look at opportunities to grow the team as sales increase. Some travel will also be required. Salary is dependent on experience and a bonus will be available after the completion of a probation period.

Fox Brothers are proud to be the creators of beautiful timeless designed cloth and garments, made to last for generations - creating the heirlooms of the future. If you would like to become part of a team that really cares about our products, our customers and our staff then please email for a full job description to